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Topic
Build & Scale: How to leverage Customer Success as a Growth Engine for Startups
Date & Time

Selected Sessions:

Sep 16, 2021 04:00 PM

Description
Startups often are in the race to acquire customers. Doing whatever you can, spending whatever you can spend, to grow your business – is not a growth strategy. Want to stay ahead of the pack? Startup Founders who implement a successful Customer Success program early are rewarded exponentially. Success is dependent on how you delight your customers. Want to know how you can establish Customer Success as a key driver in your growth engine? Join us for this exclusive interactive session with leading CX experts from Notion & Freshworks to learn: - How the fastest growing startups implement a Customer Success strategy - How to setup an expansion selling strategy from day zero - How Customer Success teams can best collaborate with other functional teams to deliver impact - Real-life examples & actionable CX best practices - How you can identify the most important Customer Success metrics for your startup, why they matter, and how to glean insights - How Customer Success can evolve as a revenue engine P.S. - This is going to be a highly interactive session, so come prepared with questions! :)