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Freshdesk Omnichannel Pro Enablement
This is a 5 session training series which will help you understand Freshdesk Omnichannel solution, present Demos to the customers and perform L-1 Implementations for them.


Session Details -

Aug 31, 20.30-22.30 PM GMT +5.30- Session 1 - Freshdesk Omnichannel Pro 1- Fundamentals and Setting up of Helpdesk

Sep 1, 20.30-22.30 PM GMT +5.30- Session 2 - Freshdesk Omnichannel Pro 2 - Configurations and Collaboration

Sep 2, 20.30-22.30 PM GMT +5.30- Session 3 - Freshdesk Omnichannel Pro 3- Fields, FSM, and Analytics

Sep 3, 20.30-22.30 PM GMT +5.30- Session 4 - Freshdesk Omnichannel Pro 4 - Freshchat and its features

Sep 4, 20.30-22.30 PM GMT +5.30- Session 5 - Freshdesk Omnichannel Pro 5- Freshcaller and its features


Hoping to see you for all the sessions.
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